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How is my personal information stored?
Your information is stored on MintBroker’s encrypted servers inside encrypted databases that is monitored 24/7.
Will my contact info be shared with third-parties?
We assure you that any information provided will be treated in the strictest confidence in accordance with our Privacy Policy. We have a small dedicated secure department who perform the assessments and strictly control the process. The information you provide will not be used by ourselves for any purposes you cannot find here Privacy Policy.
Why does MintBroker need to know my address?
A physical address is used as a Know Your Customer measure, it is the needed for MintBroker to identify and verify its clients in accordance to the regulations of the Financial Conduct Authority.
Why does MintBroker need to verify my identity?
As a regulated financial service company operating in the United Kingdom we are periodically required to identify users on our platform. This ensures we remain in compliance with KYC/AML laws in the jurisdictions in which we operate. It is simply an anti-corruption and fraud measure.
Why does MintBroker need to know my Employment status?
In order to perform our due diligence to remain in compliance with KYC/AML laws, in most cases this information is needed to provide proof of the source of funds being used to trade. Your employer name, address and occupation is required.
Why does MintBroker need to know my source of funds to trade?
Licensed and regulated to trade in the United Kingdom , it is by law that the company must comply to verify any person of such information. We have an obligation to know that the source of the funds that customers use to trade with us is legitimate. Therefore, at times when certain limits and thresholds are reached it may become necessary for us to ask customers to provide evidence to confirm the source(s) of funds they use.
Why do I need to complete a W8 form?
Before allowing the trading U.S. shares, we have an obligation under US tax regulation to obtain W-8 tax documentation.
Why does MintBroker determine if I am a professional trader?
NASDAQ requires that each broker pay professional fees when they offer market data to their clients. Therefore, DAS our platform provider must know. They must ask us and we must ask the clients.